I can't log-into my loaner laptop, what should I do?

Answer

Common Log-In Fixes:

  • If you did not sign in while on campus, you will need to return to campus to sign-in on campus WiFi
  • If you recently updated your password, try using your previous Blackhawk password.
    • When you change your password you will us the new passeword for all other systems (MyBTC, OneDrive, Webmail, etc). The laptop will update the next time you have it on the college WiFi network.

If you are still have trouble, contact the ITS Help Desk at 608-757-7711

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  • Last Updated Jun 12, 2023
  • Views 20
  • Answered By Madeleine Pitsch

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